Attention to Care the Aim

Morning everyone, another week in the life of Attention to Care.  After posting about recruitment and retention of staff within care I decided to just write a little more about Attention to Care and what my aim is.

Attention to care as I mentioned in previous post is my own company which is not LTD at this point in time I am just a sole trader. I set it up as I lost a little faith in being employed by others. I felt I lacked control in my life and I was losing who I was, which then meant I lost a little of what I was aiming to achieve. Care has been my life since I was 16 I went to college and did a qualification called Preliminary Certificate in Social Care. It was a good course that then gained me a job within Cambridgeshire Mencap where I worked on and off for 23 years. I then as previously explained went on to Assessing and training. I felt the needed to try and give others the opportunity to learn and develop to then progress. (sorry digressing)

I worked for a number of years with 2 large training providers and learnt a lot but also learnt that there is a push for bums on seats not on quality. Sadly this is true and the fact that we talk about individual learning as far as my experience was there was not individual learning just generic. I ended up having a full break for 6 months and then went to a college (not the best decision) realising that it was really not for me I need a new challenge so luckily I kept in touch with a colleague (friend) and he got me some freelance work as an assessor. 2 years later still dabble in assessing have now about 9 learners. However, my main goal is to build the training in house at care companies which I am loving. I can show my passion and be honest with people about care and all its wonderful colours and sounds.

Attention to Care was set up last year and the aim of Attention to Care is to train in care companies but also to use Facebook to promote care in general. To give care a face, a visibility, a value. I do not wear rose coloured spectacles I know the reality within care and know when things go wrong they can go gravely wrong. However, I know how great care can be across all companies. I can meet people who are amazing, who value people who promote fully the 6 C’s (care, compassion, commitment, courage, communication and competency) people that wants to make some difference whether that is leaving a person with a smile after they have supported them or supported someone to be independent.

So if we commence sharing the good stories and valuing the care staff and management then I am sure we can commencing fixing a system that seems a little broken at the moment. If I can be part of that fix then the aim of Attention to Care will have been fulfilled. Its not a lot to ask that we look at care and what people do on a daily basis to support our most vulnerable in society. If we look at the value it has for those that are being cared for then we can see how vital it is to do something to make it what it needs to be. Care needs to have a value, it needs to be about a career choice it needs to be a first choice in options for our children (not a throw away subject).

So the more I spout off , communicate and just generally speak up then hopefully someone will read and help me with the aim then share and like. That’s the aim to show care as something worthwhile.

So if like a soap box, bandwagon or just generally like sound of own voice (Like me) then please read, like, comment and share. Join a community to value care.

 

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Staffing in Social Care (the future)

Recruitment and retention within Social care.

All of us who work in social care know that there is major issues of recruitment and retention of staff.  Which will have a knock on affect to people that are vulnerable being able to access good quality care. I have to say I am concerned. As an individual I have worked within the care field since I was 18 so for 29 years this has been my career.

However, when I was a manager within a learning disability supported living home and it was never overly difficult to employ in fact I remember interviewing a number of people for a role. Which meant I could make an informed choice of who suited the service best. It seems to have changed, I asked one of my level 5 learners the other day how do they choose between people when interviewing and the reply was ‘never had to as not had more then one person come for the job’. I asked about why this is and she said that they do not get an influx of applications and therefore not many for interviews.

I am concerned that if we do not promote care as a career choice we are going to be in a situation where we either start employing people that are not suitable or we are in a crisis mode.

I can honestly say care does consume my life, I think and discuss care regularly (sometimes I am very one-sided ). I check out the up and coming ideas from people taking vulnerable people into their own homes (jury is out on this), using technology to alleviate need to go into care home or to reduce the work for care workers. I understand use of  technology and how it support mobility safety and sensory loss but reducing work load on carers not so sure. However, its something we are now having to look at, alternatives requiring care from a provider, checking out if a pieces of equipment can do it for us. Technology however, should never remove the need to see a person and to have social contact.

I am going to keep looking into staffing in social care and see what resources are out there, I am going to look at how some companies manage great staff retention and others don’t. I think we need to know look at how we are going to get moving on the next generation of care workers.

So watch this space I will continue to check things that are going on and share with you. Please feel free to check out the links as these are some places I have already put up information on.

 

 

 

 

Brainstorming can I do Alone? (just a quickie)

Brainstorming? Does it work?

Process for generating creative ideas and solutions through intensive discussion and processing information that is within your mind. Normally group participation but the question is can you then not do brainstorming alone?

Well I am Attention to Care at the moment it is just me and its my business that I am nurturing and trying to grow so its down to me and my mind to brainstorm. So I have been brainstorming (well that’s what I am calling it) I have encouraged myself to think aloud and suggest as many ideas as possible, no matter seemingly how outlandish or bizarre. Don’t get me wrong as I am doing alone there would be no challenges and disagreements but there is in my own thoughts. I am using the sticky note method laid on my mini desk just words and ideas including things to do. As you can see there are many things that need to be thought about. It got me thinking doing this and how others may generate their ideas if they are the business if it is just you.


Attention to Care is a business to train care staff at all levels and its about ensuring I meet the needs of each service in a unique way but what I need to do is get the name out there hence my brainstorming session all alone.

So to clarify this blog today is to try to find out what people do when they are in business alone to generate and analyse their ideas. Also, is Brainstorming only good as a group. Come on and tell me what you do please, I need inspiration and need to know how to get the ideas out and in a way that can be monitored.

 

 

 

Career in Care

Been discussing about how to get people to choose care as a career. There is nationally an issue with recruitment and staff retention in Care. I feel we need to promote Care as a career choice but how to do that?

Long gone are the times when care workers did it to top up income into a home. Most carers I believe are the bread winners in the home or shared bread winners so sadly money has to be something that comes into it. I know lots will say it’s not about the money but it is if it’s your only income. Care work is still not paid to the level is should be. Yet we ask people to care for the most vulnerable people in society. I get money is not the only issue, good training/induction and feeling valued is as important. What are your thoughts on this how can we get 18 olds to choose this as a career which is what I choose actually at 16.

I was lucky enough to speak to one of my Level 5 Adult management learners yesterday and we spoke about recruitment and retention. She said she focused on getting the recruitment right she encourages them for taster days to see if they get the feel for it and she is the one as the manager who shows them. She also said her retention rate is because she promotes a positive culture within her team by empowering them to have ideas and to be part of the sucesses. I really felt she had found a way to work that will ensure her team feel valued but also knew when things weren’t going so well that she would deal immediately and ensure she reviews approaches.

Without a doubt its should be a choice to do not just because ‘IT FITS’ (I have heard this reason so many times), we need to value it as a positive career choice. I have been within care 29 years, I chose to do this as a career when planning what I wished to do at college. I knew that this was the career I wanted. There is far to much push towards Academic subjects. In general people are pushed to do care at school because they can’t do other subjects due to level but should this not be an option for all and seen the same as choosing science. There has to be away of showing care is a valued career. Health and Social care at school is an after thought its not a push as a main subject this has to change.

So please feel free to share your thoughts on care and getting people to choose as a career.
Working together to empower and value care work.

Time to have a walk and go back to taking photos

Hello Sunday

Pleased to have been and enjoyed a walk aroung Anglesey Abbey, loving the colours that are still vibrant and some surprising flowers still hanging in there but also some that are just sprouting. Loved the walk still no closer to a decision on the blog but some lovely chances to take a few photos.

Hope you enjoy browsing.

HAPPY FRIDAY (just a quick post)

Hello Friday. Within the care industry there is not the Hello Friday feel for many as they may still have the weekend to work. So to those who are finishing their working week go and relax and try to focus on something just for you.

For those who are not yet finished or just starting their working week I hope you are ready to go out and smile at the people you support and hopefully they join in and make the time as interactive as possible so that when you leave to go home or to your next call or to your next patient that you have left them feeling good and content.

Remember you maybe the only person someone sees or you maybe the last person that this person sees so please make the most of your time. I know its hard work but don’t allow the people you support feel a burden. Be Happy be caring and be empathetic. It could be you one day needing the support. So go out there and do what you can and just know you are VALUED and I thank you for doing a great job. #happyfriday #care

 

https://attentiontocare.co.uk/about/

sunrise at its best

What’s next, What can I do?

Today I am sat at home, waiting  to do some one to one session with learners (working from home), had appointments booked in but sadly not one completed at the moment and its gone 12:00 (tick tock). However, I have had an interesting call about a new idea for a support site and I am now questioning what I want to do next.

Don’t get me wrong assessing in general is a good job and it fits with my life but like today, I have not had a session completed, sadly people not picking up the phone, no work to mark so in some sense it becomes hard to ensure someone’s learning journey is consistent and meaningful. Commitment sometimes is lacking or schedules change in care and people just don’t let me know.

So I am now sat here thinking (cogs turning, head full).

My ultimate goal was to go into more training, motivational sessions to get people to buy into the care and how to be the best. I wanted to get a community talking about care but not sure how.

I see the best but some times not the so good (poor practice and care). I set up my Facebook page and this blog to try to get a community talking and sharing their stories but to be honest its not working. Have less then 100 likes on FB page which if you consider the amount of people in care that’s just nothing. Followers on word-press I have 21. Is this because I don’t use profanities, I do a blow by blow log of my day, is it because people just don’t talk about care or is it people in care just don’t have the time.

So where am I going wrong? What do I need to do?  Where do I go from here?

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Colours and sounds of a Care worker :)

PART 1 (not sure there is a part 2)

It came into my head tonight that there must be a tail or two that care workers could tell us that will shed light on the fun it can be to be a carer. Yes it’s a serious job (I am well aware), but if like me, there has been some funny/amusing/amazing/extraordinary experiences that within care then maybe we should share. It’s just a thought. Of course no identifiable information that would break ‘data protection’ or ‘confidentiality’ but stories that may bring a wry smile to your face or did bring a rye smile maybe even a loud laugh.

My first day as a support worker (18 just left home) gave me a shock, having a lady ask me outright if I had a Fanny and the proceeded to say I have ‘see’. Oh and yes she showed me. How I managed to be brave enough to stay I do not know but I did. It still brings a wry smile to me face when I think of her that first moment.

Not long after this I was told I would need to practice ducking and I just laughed at that comment not understanding the real implications until, a glass and a table came across the room then I realised ducking was a skill I mastered very quickly. I found myself drawn to the services users who everyone seemed to want to avoid as they were deemed as ‘challenging’ and they were but finding out about the person and learning the triggers and reasons behind the frustration helped enormously.  So I would watch and observe and move very quickly when another support worker went in feet first with no thought for the persons feelings. They soon learnt to duck. Sadly 28 years ago there was not  much training or clear understanding. However, I now enjoy being able to share my knowledge in supporting positive behaviours.

If you could see care in colour then below is what it would be, unique, bright and sometimes explosive. It’s all the colours of  the rainbow and more.

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If you heard it in a sound then it would be all the chords, notes you can think of going of at once.

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So what I ask is that you focus on these stories of joy, amusement, uniqueness and inclusion and share them with respect. Remember on the harder days it’s going to be a better day soon. Think of the colours, think of the sounds and then remember your going home you are just there for a moment in some of the people’s lives so make that moment mean something. Make that time be colourful, make the smile as bright as you can and focus on what matters.

Please feel free to share your stories, please feel free to ask advice and feel free to be unique. YOU ALL MATTER 🙂

Story of a Care worker

Care is amazing but hard please value the ones who do the job.

Over the years I have met so many care workers so great, exceptional, amazing, passionate, driven to provide the best of care and then the ones that are not all of the previous comments. Carers from all over the world who are committed to supporting our most vulnerable, yes I am not blinkered to the poor care out there but its getting better and we are more vocal at the poor care now.

So many experiences I have been lucky to have had,  from supporting independence to enabling someone to die at home with their loved ones. Every moment just as important as another.

I have been through the saddest of time and then the times that has been utter joy. Each experience has left a mark on me and has made me who I am today when I go and do assessing/training for people who work in care. I focus on my learning through experience and try to impart some experience on others. I am always passionate   about care because this is one of the most important industry you could work in.

I think back at times and remember by first day of walking into a Big House in the Village of Milton in Cambridge (Edmund House), it was an old building which would be classed as an institute but Mencap were working hard to alter the care/support for people. I came at a time that I was able to be part of that. Watching the development of a more independent and inclusive provision. I was 18 just finished college in Scunthorpe and thrown headlong into the world of care. IT WAS A MASSIVE LIFE CHANGING EXPERIENCE!!!

I have met along the way people who have made an impact on me some for the good and some for the wrong reasons. However, I love the care world, I have faith in the care world, regardless of society not respecting or noticing the hard work carers do. We pay the minimum wage to the people who are caring for our most vulnerable but they do it in spite of that.

I want to continue to try to value and get others to value care and therefore I may change my page to something more inclusive. I have not been able to have the impact I wanted and now it back to the drawing board to think about how I get care out there as a positive. I want a community who are not afraid to share their stories and to share the advice so time for change I think.

Care needs a voice and I may try to get it one.

So please come on and pull up a chair and talk about care. Talk about everything you want to. Open the can and lets not place the lid back on lets just share our experiences and stories that will make people smile and see the positives.

Scary times being OUT and as a definite IN I worry for care, training and all the people who care regardless of what country you are from you do a vital job.

Take this as a bloody big thank you from me. pooh

Its who you bump into sometimes!

Well its been a month and a half since I gave up college assessing (it just wasn’t for me), Even though still feel somewhat nervous and anxious, I am now starting to feel motivated. Yes motivated and its not bad. Yes my little monster in my ear still tries to bring me back into a less motivated space or tries to pass on the CBA function. I AM NOT LISTENING!!!!

Anyway I digress… well yes motivation is back and that was helped when I bumped into a manager of one of the very first domiciliary care agencies I assessed in. Well it was a quick catch up (gossip). However, after the brief catch up we went on to talk about care and the impact of double up rounds on the ‘purse strings’. Now we all know cuts are happening (disgraceful cuts) but there is nothing we can do so we have to be seen to still trying out very very best to meet the needs of each person. So double up rounds (2 carers) are being looked at to see if there are ways that one carer can do the same as 2 (calm down no need to shout). There are ways but this means equipment and I mean the very best equipment out there that cost money and that will be a big outlay to begin with however, in the end it would save money but also in some cases provide a better care experience. We need the care providers on board with this but so many see the £ signs for double up and do not want to budge. However, luckily I assess in one place that are open to looking at the change and to look at what this means to the people they support. Never, in any legislation does it state 2 carers must hoist yet care companies work on the proviso which is incorrect. What it does say is safe use, meeting the needs, assessing the risk and adapting to ensure correct equipment.

So come on lets look at this and lets see how it will help, so if your a person out their that is caring for the loved ones and they need hoisting work with the providers to look at the systems in place. If you a carer be open minded to listen and to try. For carers who are unpaid maybe the new pieces of equipment out there will be better. Please check out this research and also the equipment.

http://www.independentliving.co.uk/moving-handling-it-takes-two/

I am lucky enough now to be able to go to an awareness session to understand more about using equipment suitable for one carer to do. I am open minded regarding if it works and how it will benefit. I feel at times people are sat waiting for 2 carers to turn up (I witness this at one care company and it was very distressing to see a lady desperate to use the facilities and couldn’t as other carer hadn’t turned up). Also the amount of times I have had to tell people to not talk over a person to each other about their own bloody lives. So if this stops that then surely its worth a go. SAFELY, RESPECTFULLY and INCLUSIVELY .

Working together will help and will ensure the BEST OUTCOME BASED CARE

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