Attention to Care the Aim

Morning everyone, another week in the life of Attention to Care.  After posting about recruitment and retention of staff within care I decided to just write a little more about Attention to Care and what my aim is.

Attention to care as I mentioned in previous post is my own company which is not LTD at this point in time I am just a sole trader. I set it up as I lost a little faith in being employed by others. I felt I lacked control in my life and I was losing who I was, which then meant I lost a little of what I was aiming to achieve. Care has been my life since I was 16 I went to college and did a qualification called Preliminary Certificate in Social Care. It was a good course that then gained me a job within Cambridgeshire Mencap where I worked on and off for 23 years. I then as previously explained went on to Assessing and training. I felt the needed to try and give others the opportunity to learn and develop to then progress. (sorry digressing)

I worked for a number of years with 2 large training providers and learnt a lot but also learnt that there is a push for bums on seats not on quality. Sadly this is true and the fact that we talk about individual learning as far as my experience was there was not individual learning just generic. I ended up having a full break for 6 months and then went to a college (not the best decision) realising that it was really not for me I need a new challenge so luckily I kept in touch with a colleague (friend) and he got me some freelance work as an assessor. 2 years later still dabble in assessing have now about 9 learners. However, my main goal is to build the training in house at care companies which I am loving. I can show my passion and be honest with people about care and all its wonderful colours and sounds.

Attention to Care was set up last year and the aim of Attention to Care is to train in care companies but also to use Facebook to promote care in general. To give care a face, a visibility, a value. I do not wear rose coloured spectacles I know the reality within care and know when things go wrong they can go gravely wrong. However, I know how great care can be across all companies. I can meet people who are amazing, who value people who promote fully the 6 C’s (care, compassion, commitment, courage, communication and competency) people that wants to make some difference whether that is leaving a person with a smile after they have supported them or supported someone to be independent.

So if we commence sharing the good stories and valuing the care staff and management then I am sure we can commencing fixing a system that seems a little broken at the moment. If I can be part of that fix then the aim of Attention to Care will have been fulfilled. Its not a lot to ask that we look at care and what people do on a daily basis to support our most vulnerable in society. If we look at the value it has for those that are being cared for then we can see how vital it is to do something to make it what it needs to be. Care needs to have a value, it needs to be about a career choice it needs to be a first choice in options for our children (not a throw away subject).

So the more I spout off , communicate and just generally speak up then hopefully someone will read and help me with the aim then share and like. That’s the aim to show care as something worthwhile.

So if like a soap box, bandwagon or just generally like sound of own voice (Like me) then please read, like, comment and share. Join a community to value care.

 

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Brainstorming can I do Alone? (just a quickie)

Brainstorming? Does it work?

Process for generating creative ideas and solutions through intensive discussion and processing information that is within your mind. Normally group participation but the question is can you then not do brainstorming alone?

Well I am Attention to Care at the moment it is just me and its my business that I am nurturing and trying to grow so its down to me and my mind to brainstorm. So I have been brainstorming (well that’s what I am calling it) I have encouraged myself to think aloud and suggest as many ideas as possible, no matter seemingly how outlandish or bizarre. Don’t get me wrong as I am doing alone there would be no challenges and disagreements but there is in my own thoughts. I am using the sticky note method laid on my mini desk just words and ideas including things to do. As you can see there are many things that need to be thought about. It got me thinking doing this and how others may generate their ideas if they are the business if it is just you.


Attention to Care is a business to train care staff at all levels and its about ensuring I meet the needs of each service in a unique way but what I need to do is get the name out there hence my brainstorming session all alone.

So to clarify this blog today is to try to find out what people do when they are in business alone to generate and analyse their ideas. Also, is Brainstorming only good as a group. Come on and tell me what you do please, I need inspiration and need to know how to get the ideas out and in a way that can be monitored.

 

 

 

January is Over

Well what has January done for us lately? Well, business was good and looks like its taking us into February positively.

However, Grumpy saga’s still continue (reminder grumpy is my father) he has had 3 admissions to the hospital and another 3 discharge letters that are unhelpful, not clear and sadly the last one not factual. How is it someone goes into hospital for one thing and comes out with something else and really not seeming any better well in fact potentially worse? With the discharge letter leaving out vital information for the GP.

This time for my mother the experiene was distressing with a Doctor shouting at her and a Nurse (head nurse I believe) being rude, snappy and unhelful to my mother unless oddly if others were there. With the lack of understanding within Dementia and the need for my mother to be there to help so as my father does not get distressed. I don’t understand this and I clearly did not see any understanding of his needs both physically and emotionally.  What fustrates me is we have completed a THIS IS ME write up to tell them about how he is, his history, his needs, his capabilities but I am not even sure they bothered reading it.

Of course on looking at the CQC report I am not surprised the hospital is inadequate and the fact that it took me to tell them to place a fluid chart in place before they did.

So why am I writing this and not naming and shaming well thats because my mother would not like that as she is very much appreciative of the NHS and of the hard work some do but also there is no point as it seems not even CQC have responded to a complaint  I put in. I am therefore writing it for me. I am writing to just show that we need to try to speak up get a voice and say no to poor practice, poor empathy from people who should know better. I am writing because I want to know when Grumpy has to go back in that I know he is having the best care they can possibly give and that they consider my mother and emotional wellbeing.
What this hospital lack or at least now 2 of the 3 wards my father was on are the 6c’s which are:

Care

Compassion

Competence

Courage

Communication

Comittment 

These a key principles not hard, nothing you need to be taught really, things that we should expect and things I remind people of when I do in house training.

So where are we now with grumpy, well he is home. mother is managing and is doing as always and amazing job. Best put that she would do better if the council came and got a bed that has been stood in her garden for nearly 2 months. 

Mother his helped by some (what should I call?)  gentle jibes through the facebook group Grumpy’s groupies. It have got worse by the way with the content to bad that I can not screenshot much of it. This group continues to do its job of light relief and offloading. Its important to know when you need to be serious and when you can just show how nuts you are as that is what this group is about. ‘Its not all about Grumpy’. It has to be about our mum, our grandma it has to be to ensure she is kept up beat in times of adversity.

So bravely I share some of the content.

As you can see its so wrong but for my mother it is so right its her place and she gains so much as do we. Try it. Caring is hard butcan be made easier with the right support and right dose of nuttiness.

 

Hey feel free to share you groups. Smiling and laughing is important. Take care of each other, speak up and be the persons voice and know your rights.

Grumpies Groupies (WHY OH WHY)

The name of a small family group which was set up to chat and keep each other informed regarding my father (AKA GRUMPY). My mother set up the group (she has become a great user of facebook sometimes embarrassingly) she though it would be good to be able to let us know to be aware when she needs a nap in the day and so the idea was to post things like bad night so phone silence. Or grumpy not great today, etc etc. So all about gumpy.

Well interestingly its sort of turned into a group of women discussing life, issue, concerns, comfort, love and honestly. Well sort of but in reality its got gossip, good news stories, current affairs, just basic bitching and offloading of being a parent at times for some. I should say but if of the sensitive nature you maybe offended with some of the language and discussions I am going to share with you.

Oh with some of the members they have learnt how to add GIF’s and the joy of that can be that a whole evening communication is just through the art of GIPH’s its a GIPH OFF.

 

So as the start:

So all in all not a bad start within a group know check how Grumpy is and check how Mum/Grandma is dealing with things and if we can be of morale support.

However, here is the opposite to what the start was:

Now I know the language and content is terrible and I can only appologies, I will be sharing more and they will make your hair curl but do you know what this is my mothers life line.

We were able to respond at the weekend quickly when mum posted a video on how Grumpy was so confused and unwell it meant that she got people round to help quickly and to support her to call for assistance and get medical attention for Grumpy.  So here is how it helps:

No Grumpy is home with a camera in his bedroom for mum to keep and eye on him. We managed to keep everyone informed and it worked.

So I will share more insights at a later date, but on a serious note, remember to check on each other support the person who has to support their loved one 24/7. Remember they need to be able to laugh through the hard times and realise life goes on even when thing are hard. Everyone one needs to be given a laugh and at the moment the Grumpy’s groupies are full on with the messages today to the point I am struggling to get my work done.

So enjoy the snippets as I say there are more and here are the ones from today:

My family support group we look after each other. Sort of

Untitled

Untitled today is about not being able to put my finger on what I wish to share but knowing I need to at least try.  I think I have lost the the WHY for this site and so I am in the process of deciding. Until then  I may not have a lot to post to share.

I could share the trials of my mother and father which have been interesting but is that what my blog was for? Or do I need to re-vamp altogether if so what do I want to gain from the blogging? I don’t want to continue to feel that my blog is untitled but at present it is and I now need to decide.

These are my ideas:

Blog soley about care and what experiences I have and other have.

Blog for resource sharing?

Blog that incoropates the journey we are going to go on with my father (AKA Grumpy)/

Blog to look at training and assessing within care.

 

Or do I make it a mixture and do something like a month on each?

Also I need to find out my WHY!

 

Quality of Life (what does this mean)?

I was in the process of writing my blogs when a question from a conversation I had had with my mother that morning  crossed my mind.

That question was – Quality of life, what does it mean to people?

During the conversation with my mother we spoke about my fathers’ current health and his recovery after a recent bout of pneumonia, which then led to diagnosis of emphysema. I should add at this stage that he has also got Alzheimer’s.

Currently he is taking a medication for his Alzheimer’s, as well as steroids to help his lungs. This combination of medicine, my mother has explained to me, has made my father more awake, engaged in TV and films and less confused.

However, she is concerned that since today is the last day of his steroids, he will decline again and she will end up rushing back and forth to hospital.

So I said then maybe they should look at giving the steroids full time if he does go downhill; as quality of life is so important.

My family knows that my dad will deteriorate, and know what to expect. We will ensure that his choice are respected, and that we all love him as we always have.

Yet, whilst we must ensure that he has quality of life, we must never forget that my mother (his main carer) is entitled to her own quality of life.

Of course she is happy he seems much more aware and awake, but it has  impacted on  her ‘quiet time’ as she calls it. In the past she would assist dad to bed and then have time for herself to surf the net, embarrass us on Facebook and to watch ‘Hollyoaks’ but at the moment she isn’t having that. She confided in me that she was feeling Guilty about feeling Selfish for wanting her ‘quiet time’

But do you know what she isn’t selfish and she has every right to have a Quality of life also.

As a loving, and caring, carer, who looks after her Husband each and every hour, of each and everyday. She should not feel selfish, if her ‘quite time’ is disturbed.

It’s this  ‘quite time’ that enables her to recharge her batteries, have a bit of ‘Me Time’, and is vital for her own well being, health and mental health.

It is critically important that she is able to communicate her thoughts and feelings and not be judged, but instead be listened to and supported.

I believe quality of life is key to my dads and mums continued happiness. My mum will ensure my dads quality of life, my family must support and listen to my mother to make sure that she has her.

That support is vital to all carers in this world.

Don’t forget to care for the carer. Don’t let them silently blend into the background.

So in conclusion I feel quality of life to me is about:

• Maintaining identity: ‘See who I am!’
• Sharing decision-making: ‘Involve me!’
• Creating community: ‘Connect with me!’

For both the person who is being cared for and the carer

Let me know what you think? Share your understanding please.

Maxine

 

 

 

What’s next, What can I do?

Today I am sat at home, waiting  to do some one to one session with learners (working from home), had appointments booked in but sadly not one completed at the moment and its gone 12:00 (tick tock). However, I have had an interesting call about a new idea for a support site and I am now questioning what I want to do next.

Don’t get me wrong assessing in general is a good job and it fits with my life but like today, I have not had a session completed, sadly people not picking up the phone, no work to mark so in some sense it becomes hard to ensure someone’s learning journey is consistent and meaningful. Commitment sometimes is lacking or schedules change in care and people just don’t let me know.

So I am now sat here thinking (cogs turning, head full).

My ultimate goal was to go into more training, motivational sessions to get people to buy into the care and how to be the best. I wanted to get a community talking about care but not sure how.

I see the best but some times not the so good (poor practice and care). I set up my Facebook page and this blog to try to get a community talking and sharing their stories but to be honest its not working. Have less then 100 likes on FB page which if you consider the amount of people in care that’s just nothing. Followers on word-press I have 21. Is this because I don’t use profanities, I do a blow by blow log of my day, is it because people just don’t talk about care or is it people in care just don’t have the time.

So where am I going wrong? What do I need to do?  Where do I go from here?

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Good bye 2016. Hello 2017

I am sure there are going to be a lot of these predictable new years posts but it has to be done and it has to be done well.

So here goes:

2016 what did you give to me.

January you gave me a graduate as my gorgeous daughter graduated from Derby University. A very proud moment.jan

February was a quiet month but still but I got to sea seals on the beach in Norfolk with my wonderful friend ‘Kinky’ or Kate if you need her real name.

March was a busy time just getting out and about and meeting up with friends.The mask picture was a game of pin the cucumber on the hunk (you had to be there).

April was all about the gardening and family time. The big garden was commenced and a pop to Lowerstoft to see mum and dad.

May the gardening became a massive build or should I say demolition, poor Alan ended up on his back with me giggling. Love continued.

June was all about the queens birthday and a mission to try and get the community together which was not a great success but we had great time with the usual bunch of people.

July was about big weekend, time alone with Cameron in Norfolk, checking out the botanic gardens to see where we will have our wedding photos and then barbecue in the new look garden.

August was a trip to Scotland with some great friends who fell in love with the scenery. We had an amazing week,lucky with the weather and lovely place to stay. It was also the month when cucumbers and tomatoes grew beautifully.

September was a first for me going to my very first festival and then meeting Paddy of Emerdale. The parents visiting which was lovely and I got my heron photo. It was a good month. There was much sadness in September also which a number of my friends had to deal with and they dealt with their sadness with such dignity and strength.

October was a charity event time for breast cancer when planning it I was just thinking back at Valerie the real founder of the title to my blog but then how would I have known it would then be news that would be hard for all with my niece being diagnosed with breast cancer. It was a great night and every penny will count. I then had  a visit to bakewell with my lovely friend and her children.

November was a month where things were a little quieter but with a great night thrown in at Gin of the Rocks. Night at the museum and more gardening for Alan.

 

Now we come to December where we had the best time and the most fun just spending this month with family and friends. So no we have got to 31/12/16 a little poorly so no going out but what I do have is 2017 to look forward to and I can’t wait.

Good bye 2016 and welcome with bells on 2017. We have a wedding, more babies due and people to fight hard to ensure they get well. So positive vibes required and celebrations to be focused on.

Happiness, Health and Love I wish all.

Professor Winston is really all that.

Wow! what a great day today I have had at work, well not exactly at work, at a conference with an amazing guest Professor Winston. He was simply brilliant, inspiring and just simply engaging. What he had to say about health care was spot on and that there is a way to go to get it right and we can not really plan to what will happen. Yes people are living longer and therefore more care is going to be required. One of the most heart wrenching but comforting things he shared was that there is proof that someone who maybe in a coma or lost due to another condition can seemingly hear you. So those words you say have to be caring, loving, nurturing and encouraging when talking to someone who is silent.

So as I see it, time is now to get care right, to improve care for all, to nurture potential that is out there and value the people who are caring and supporting our most very vulnerable people (our loved ones). Yes! I hear the cry there are many carers who do an amazing job but why are you not telling people about it and sharing these good news stories. The requirements need to be changed to not have people just relevantly trained we need people properly trained, from 16 onwards to provide care. Soft skills (how to communicate, how to work as team and what values are) are just as important as knowing how to administer medication for one example. I am not saying you need a degree but I am saying you need some formal training to support people. You need to show you can support someone in a way they want to be cared for or supported. Lets hear peoples needs and lets observe what they want.

The other day I wrote a poem but after today I changed it. I hope it resonates with people (I am not a poet or writer so please bare with).

Please see me

When you look at me

What do you see?

When you talk to me

What do you hear?

Can you see me?

Can you hear me?

All I ask is,

See me

Hear me

Don’t ignore me

Know that what you say I can hear

I maybe silent but I am here.

I am not who I was

I am not who I thought I was

I am lost

I am hidden

So I ask you

Please look at me

Please see me

Please talk to me

I wish I could answer.

Please listen hard

Please seek me out, I am here.

Please see past my silence

See past the shell

See me for who I was and not just who I am now.