Innovation and Social care :( :)

Innovation is a great thing it really is and I am all for change and progression. On reading a few months ago about the Alexa assisting within loneliness for people who are in care homes or home care I was sceptical in the idea that is was going to relieve pressure on carers. I was sceptical as the outreaching idea had made suggestions that it was going to be doing task carer do and so less time to be with the person, this is where I then get very frustrated about as replacing human contact will never be the best thing to do ever. It may alleviate loneliness in the sense when the carers are not there that it can be set to read or play music but not instead of carers please.  It could also mean that the individual could raise the alarm if they fall if they are able to. Or to call if there is a potential intruder, also, if get a camera and an Alexa show then they can see who is at the door. So there are uses but not to replace care. I know personally that actually the Alexa has been a great thing for my mum. I got her an Alexa show and she loves it and it has really given her something to do but also, she can call me on it and she can carry on doing things as she chats and she has. I believe it great for her as a carer for her husband.

Then this morning I read an article about a robot being heard in parliament and the article stated ‘robot to care for nations elderly population’. I understand cuts and innovation but come on please again social care is been undervalued and stating in some sense (I know not fully) that a robot can replace a human to care for people. It doesn’t just talk about loneliness it talks about caring. It got me thinking about the people that are most vulnerable that require carers/support workers etc, some of the people we are talking about have, dementia, mental health problems which means sometimes they are hallucinating which can you imagine having a robot around your home when you are in a crisis with your mental health conditions. How scary. It mentions care homes, well most care homes will have people with Dementia and I am sorry but if you work in care you know how residents can react when they don’t recognise a human or when they have a piece of equipment brought to them.

I am frustrated I really am and that’s because we are looking at cheapest option (I know money is tight) and already politicians, society do not value the work social care does and here we are lets use robots. If we are doing this in social care then why not replace teachers, doctors receptionists or hospital porters with robots? Why not replace other frontline staff? Lets not just focus on care work and the social care industry. I am sure someone will say they are not but to me this is what it feels like. Innovation is great and I am still interested in reading more and seeing what more of the ideas they have but remember people first always.

Please feel free to debate.

Advertisements

Attention to Care the Aim

Morning everyone, another week in the life of Attention to Care.  After posting about recruitment and retention of staff within care I decided to just write a little more about Attention to Care and what my aim is.

Attention to care as I mentioned in previous post is my own company which is not LTD at this point in time I am just a sole trader. I set it up as I lost a little faith in being employed by others. I felt I lacked control in my life and I was losing who I was, which then meant I lost a little of what I was aiming to achieve. Care has been my life since I was 16 I went to college and did a qualification called Preliminary Certificate in Social Care. It was a good course that then gained me a job within Cambridgeshire Mencap where I worked on and off for 23 years. I then as previously explained went on to Assessing and training. I felt the needed to try and give others the opportunity to learn and develop to then progress. (sorry digressing)

I worked for a number of years with 2 large training providers and learnt a lot but also learnt that there is a push for bums on seats not on quality. Sadly this is true and the fact that we talk about individual learning as far as my experience was there was not individual learning just generic. I ended up having a full break for 6 months and then went to a college (not the best decision) realising that it was really not for me I need a new challenge so luckily I kept in touch with a colleague (friend) and he got me some freelance work as an assessor. 2 years later still dabble in assessing have now about 9 learners. However, my main goal is to build the training in house at care companies which I am loving. I can show my passion and be honest with people about care and all its wonderful colours and sounds.

Attention to Care was set up last year and the aim of Attention to Care is to train in care companies but also to use Facebook to promote care in general. To give care a face, a visibility, a value. I do not wear rose coloured spectacles I know the reality within care and know when things go wrong they can go gravely wrong. However, I know how great care can be across all companies. I can meet people who are amazing, who value people who promote fully the 6 C’s (care, compassion, commitment, courage, communication and competency) people that wants to make some difference whether that is leaving a person with a smile after they have supported them or supported someone to be independent.

So if we commence sharing the good stories and valuing the care staff and management then I am sure we can commencing fixing a system that seems a little broken at the moment. If I can be part of that fix then the aim of Attention to Care will have been fulfilled. Its not a lot to ask that we look at care and what people do on a daily basis to support our most vulnerable in society. If we look at the value it has for those that are being cared for then we can see how vital it is to do something to make it what it needs to be. Care needs to have a value, it needs to be about a career choice it needs to be a first choice in options for our children (not a throw away subject).

So the more I spout off , communicate and just generally speak up then hopefully someone will read and help me with the aim then share and like. That’s the aim to show care as something worthwhile.

So if like a soap box, bandwagon or just generally like sound of own voice (Like me) then please read, like, comment and share. Join a community to value care.

 

Staffing in Social Care (the future)

Recruitment and retention within Social care.

All of us who work in social care know that there is major issues of recruitment and retention of staff.  Which will have a knock on affect to people that are vulnerable being able to access good quality care. I have to say I am concerned. As an individual I have worked within the care field since I was 18 so for 29 years this has been my career.

However, when I was a manager within a learning disability supported living home and it was never overly difficult to employ in fact I remember interviewing a number of people for a role. Which meant I could make an informed choice of who suited the service best. It seems to have changed, I asked one of my level 5 learners the other day how do they choose between people when interviewing and the reply was ‘never had to as not had more then one person come for the job’. I asked about why this is and she said that they do not get an influx of applications and therefore not many for interviews.

I am concerned that if we do not promote care as a career choice we are going to be in a situation where we either start employing people that are not suitable or we are in a crisis mode.

I can honestly say care does consume my life, I think and discuss care regularly (sometimes I am very one-sided ). I check out the up and coming ideas from people taking vulnerable people into their own homes (jury is out on this), using technology to alleviate need to go into care home or to reduce the work for care workers. I understand use of  technology and how it support mobility safety and sensory loss but reducing work load on carers not so sure. However, its something we are now having to look at, alternatives requiring care from a provider, checking out if a pieces of equipment can do it for us. Technology however, should never remove the need to see a person and to have social contact.

I am going to keep looking into staffing in social care and see what resources are out there, I am going to look at how some companies manage great staff retention and others don’t. I think we need to know look at how we are going to get moving on the next generation of care workers.

So watch this space I will continue to check things that are going on and share with you. Please feel free to check out the links as these are some places I have already put up information on.

 

 

 

 

Brainstorming can I do Alone? (just a quickie)

Brainstorming? Does it work?

Process for generating creative ideas and solutions through intensive discussion and processing information that is within your mind. Normally group participation but the question is can you then not do brainstorming alone?

Well I am Attention to Care at the moment it is just me and its my business that I am nurturing and trying to grow so its down to me and my mind to brainstorm. So I have been brainstorming (well that’s what I am calling it) I have encouraged myself to think aloud and suggest as many ideas as possible, no matter seemingly how outlandish or bizarre. Don’t get me wrong as I am doing alone there would be no challenges and disagreements but there is in my own thoughts. I am using the sticky note method laid on my mini desk just words and ideas including things to do. As you can see there are many things that need to be thought about. It got me thinking doing this and how others may generate their ideas if they are the business if it is just you.


Attention to Care is a business to train care staff at all levels and its about ensuring I meet the needs of each service in a unique way but what I need to do is get the name out there hence my brainstorming session all alone.

So to clarify this blog today is to try to find out what people do when they are in business alone to generate and analyse their ideas. Also, is Brainstorming only good as a group. Come on and tell me what you do please, I need inspiration and need to know how to get the ideas out and in a way that can be monitored.

 

 

 

Career in Care

Been discussing about how to get people to choose care as a career. There is nationally an issue with recruitment and staff retention in Care. I feel we need to promote Care as a career choice but how to do that?

Long gone are the times when care workers did it to top up income into a home. Most carers I believe are the bread winners in the home or shared bread winners so sadly money has to be something that comes into it. I know lots will say it’s not about the money but it is if it’s your only income. Care work is still not paid to the level is should be. Yet we ask people to care for the most vulnerable people in society. I get money is not the only issue, good training/induction and feeling valued is as important. What are your thoughts on this how can we get 18 olds to choose this as a career which is what I choose actually at 16.

I was lucky enough to speak to one of my Level 5 Adult management learners yesterday and we spoke about recruitment and retention. She said she focused on getting the recruitment right she encourages them for taster days to see if they get the feel for it and she is the one as the manager who shows them. She also said her retention rate is because she promotes a positive culture within her team by empowering them to have ideas and to be part of the sucesses. I really felt she had found a way to work that will ensure her team feel valued but also knew when things weren’t going so well that she would deal immediately and ensure she reviews approaches.

Without a doubt its should be a choice to do not just because ‘IT FITS’ (I have heard this reason so many times), we need to value it as a positive career choice. I have been within care 29 years, I chose to do this as a career when planning what I wished to do at college. I knew that this was the career I wanted. There is far to much push towards Academic subjects. In general people are pushed to do care at school because they can’t do other subjects due to level but should this not be an option for all and seen the same as choosing science. There has to be away of showing care is a valued career. Health and Social care at school is an after thought its not a push as a main subject this has to change.

So please feel free to share your thoughts on care and getting people to choose as a career.
Working together to empower and value care work.

Colour and sounds of working in care Part 2

Part 2

I could go on and on about being a care worker, which I was for 20+ years I could use lots of  language that may upset my potential customers. So, I am going to try not to swear to much but apologies if one drops in now again.

Care is still what drives me to do what I do. I hope to ensure who I meet will be great at supporting people who are classed as vulnerable and require care. We should share our experiences it’s an amazing but bloody hard job. It’s not valued as much as it should be, and it needs to be. I hear so often about poor staff retention and not being able to fill positions there has to be a reason for this and its time to do some work on finding out why.

I was a young 18-year-old when I first moved to Cambridge on my own for a job in social care. It was my ambition to work in care from when I was 14 and so I went to college for 2 years and then got my first care job in Cambridge. I remember the interview and there were quite a few candidates but was so pleased when I go the job. I moved from home on my own and started my career in care. Part one tells you about my experiences of the first day.

I loved it even though it was so time consuming. I found myself just going in and getting on with empowering the people I supported. I would ensure they knew I was there to support and enable at times with some interesting and noisy outcomes. I wouldn’t say it was all fun there were moment when I was younger where I struggled with my own ability to speak up and stand up for people.

I made a choice at 20 to have children and left the company for 5 years going back a very different person. I had grown as an individual and seemed more able to speak up and I did which meant I was able to be brave enough to speak up about a poor manager. That changed the lives of the people I was supporting in such a positive way but had a positive effect on me also.

I have had the honour of supporting people who have learning disabilities to develop and achieve independence as many levels and I value my input and the input that the people have had that I worked with over the years. I was lucky enough to work for a company that had many supported living homes on one site within a small village. we were a tight knit team and would ensure that there was full social inclusion both between the support living homes and the local community.

The growth in the people I supported is what drove me to continue and to then go onto become a Senior to deputy manager to a registered manager. I saw every level as a step to my ambition of being a manager that could make a difference. I had an amazing team of young and older people who were committed to providing a support service that was focused on people being a valued member of the community. We did that, we did somethings that were new and never achieved before. We sometimes think we can support people to the end of life, but this is not always the case, if someone reaches 65 and still in supported living at one point they would have been transferred to the ‘older persons team and potentially moved to an elderly residential home. Which was not in my opinion the best option. So, we worked hard to ensure the people we supported had a home for life. I had a great team to work with. We changed the registration and ensured we had the staffing levels and equipment to ensure we could meet the needs. So, we did it we ensure that if someone was unwell and at end of life we enabled them to stay and die in their own home.  I have to say that being with the persons family and support them was very valuable. I was able to see someone be settled with loved ones around them. I remember on person we supported and being with the family after he died and the family saying ‘mother always said he would be a tall man in death’ the person we supported had scoleosis but when he died his family found comfort in seeing him that way.  It was one of my best achievements in my career and will always stay with me.

All these journeys that we go through are as important as each other.  (think I might be waffling). As carers/trainers/managers etc we have an impact in all we do so for those days that are hard look back and remember the good ones.

So now that I am training I use all the experience I have had. All the noises and colours of living to ensure the training is interesting and honest. Training for me is about reality of life and living well with the support of people who want to enable you.

Simple.

Time to have a walk and go back to taking photos

Hello Sunday

Pleased to have been and enjoyed a walk aroung Anglesey Abbey, loving the colours that are still vibrant and some surprising flowers still hanging in there but also some that are just sprouting. Loved the walk still no closer to a decision on the blog but some lovely chances to take a few photos.

Hope you enjoy browsing.

Untitled

Untitled today is about not being able to put my finger on what I wish to share but knowing I need to at least try.  I think I have lost the the WHY for this site and so I am in the process of deciding. Until then  I may not have a lot to post to share.

I could share the trials of my mother and father which have been interesting but is that what my blog was for? Or do I need to re-vamp altogether if so what do I want to gain from the blogging? I don’t want to continue to feel that my blog is untitled but at present it is and I now need to decide.

These are my ideas:

Blog soley about care and what experiences I have and other have.

Blog for resource sharing?

Blog that incoropates the journey we are going to go on with my father (AKA Grumpy)/

Blog to look at training and assessing within care.

 

Or do I make it a mixture and do something like a month on each?

Also I need to find out my WHY!

 

Attention to Care

So I have done it, I have commenced my own business called Attention to Care which is a Health and Social Care training company based in Cambridgeshire area.

I have a lovely website that is still in the process of being changed and altered, a face book page and business cards on the way (second time lucky as I missed the ‘n’ off).

So why?

Well I have worked within care for 28 years in some role whether support worker, manager or trainer/assessor I still see approaches that could potentially place people at risk. So I want to educate, value and nurture the carers/managers/employers to enable them to provide the ‘best’ service they can to vulnerable people. The way I know I can do that is deliver, bespoke and best quality training I possibly can.

Its been a while since I posted and a lot has happened, my father has been unwell and recently diagnosed with Alzheimer’s and Emphysema. Which is rather a big deal and I am very aware that even though I deliver Dementia Training that I have to be just a daughter and sister when speaking to my family as I don’t want to be the one that has to inform them of everything as otherwise I believe it changes my relationship. Don’t think though that I don’t talk about it and support my family with information they need I just don’t speak like I am training.

This is a brief blog but will try to now get more completed and find resources to share on my blogs to try to support you carers out there.

Please check out my site and please share.

http://attentiontocare.co.uk/

Mother Day 

So this week has been one of those weeks that have caused stress and unrest within my world of work. I am freelance assessor within the care field and this weeks the company I freelance for may now need to change. It has implications as there is no guarantee the new company will want a freelance assessor so things are a little up in the air.

So what have a been doing to ensure work continues and I earn a living, well firstly I have kicked myself up the arse and pushed for my training to be fully completed with induction and moving and handling so I can go in to companies and train correct practice. I’ve been ensuring all my learners will be ok if I can not continue (I would be gutted). I have been organising the next couple of weeks to ensure I am on target and prepared to move forward.

Saturday I went to an open event at a new care home/nursing home where I chatted to some of the family and clients about why I value care and I loved it just promoting care and training. I met Gloria Hunniford (didn’t feel right to get a selfie).

Sunday arrives (Mother’s Day). My children as alway give me beautiful cards (daughter as always sorted the boys) and flowers. I then spent the day appreciating what I have the sun helped and my wonderful husband to be. Sat relaxing in the garden just chilling looking at our garden and realising how much work we have put in. It was so perfect, birds flitting in and out of the garden and the daffodils swaying in the breeze. The aroma of a roast dinner being cooked by my daughter and a glass of vino. I realised in that moment I am so lucky. I have children I am very proud of, a husband to be who loves me for me and a bright future ahead. Simplicity is sometimes best and as my man would say ‘simples’.

So the point to this was to try to get all to see that sometime ‘simples’ is enough and that if today you are missing your mum, whether due to them not being here anymore or if they are lost in the world of Dementia they will always be you mum, mummy, mother not your best friend your mum the one who either carried you or chose you, they are mums.

Mums come in all shapes and all sizes. They can be mothers, grandmother, aunts, sisters, friends or they can be Dads doing a mums role as well as their own. So please just take a moment to appreciate what you have, had or even what you are going to have.

Happy Mother’s Day one and all. But bigger then that don’t wait just for Mother’s Day to appreciate your ‘mother’ any day is ok to just say thank you.