Social Care and the NHS…

For the last few days I have been ‘tweeting’ I am new to this and just wanted to be more pro-active. I have had a good time just commenting and retweeting tweets until today. I know social media is known as a bit of a harsh place to be at times. However, being part of the care industry and training both nurses and carers I think it is important to be fair when posting about social care and the NHS. I made a comment that it is not only social care that has the poor care but so does the NHS and the response from a particular person was rather harsh. Telling me that NHS is superior and telling me ALL social care providers are rotten (not word for word but that the tone of the comments).

I am not disrespecting the NHS I am grateful for it but when will people understand bad care happens in the NHS to. We as a family have witness this on a number of occasions (not just once). It seems everyone is quick to speak negatively about social care both home care and care homes. Don’t get me wrong I have been honest about our experience with home care also but lets ensure we are not constantly thinking the NHS is superior to everything. It has it’s faults as does social care.

Social care is so devalued and until we value it more we will always have people saying all social care providers are bad and all NHS is superior.

There are many things wrong and one of the things wrong is providers not being held responsible or monitored properly by local authorities. Recruitment of managers, recruitment of care workers not appropriately done. However, the issues are similar within the NHS as well and we should not forget this. The lack of monitoring of how a ward is run as I just don’t get that in the same hospital wards can be so different.

We must push care/nursing/healthcare as a chosen career so we need to show that society and politicians value it . Time we pushed the best practice that is out there, time we were more constructive with our concerns, time to be a solution so if you have a concern do speak up regardless of whether it’s the NHS or not.  Local authorities and CQC time to really understand that one persons experience is important to check out. Time we had zero tolerance of poor practice and care. We have the 6 C’s lets make sure they are followed. Stop thinking all are bad there are so many good providers, hospitals, carers/nurses out there. Stop tarring all with the same brush.

I don’t expect all to agree and I don’t mind if you disagree but once I replied to comments today the person sent me a very harsh reply and placed a screen shot of may profile up. It felt like I was being bullied into shutting up. Sadly my confidence on social media is still not up there so I deleted and blocked the person. I am not about airing my laundry in public. I am about being fair. I am about voicing an opinion. I am about learning from others. I will continue of Twitter but it has left an uncomfortable taste in my mouth of how people can be. Kindness and respect cost nothing.

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Care/Career

Blogging does not seem to come overly natural to me but I still want to promote care and promote discussion/debate. I feel the need to ensure people realise that care work is valued and should be a chosen career .

In the about me I talk about my career within the care field but I feel my caring commenced long before I got a job in care. I was always looking for someone to look after even as a child. It was who I was, I remember being asked at 14 in school about what I wished to do when ‘I grow up’ (not sure I have grown up yet). My response even then was not met with encouragement as I said I want to be a social worker or a probation officer (none of which I am ). Thing is I was not overly academic as you may notice with my poor grammar (apologies). So I wasn’t encouraged I don’t believe.

However when it came to work experience I was sent to the care home next door to where I lived.  I can still remember my first day as a 15 year old going in to the home, I remember even then the home had an odour that should have been dealt with, there was not as many safety protocols in place and inspections that there are now (or maybe there was but just not followed). I was asked during this work experience to support someone to the toilet, it was a man who was around 80 I  was left to take him to the toilet on my own. I was terrified but I knew instinctively that I could not allow him to feel he was a burden and that I was nervous.  I knew I had to pretend it was OK, I got on with it and can still remember the first sight of a man naked from waste down. However, it didn’t stop me from deciding to do some kind of care work. What it did make me realise is that I would never do what this home did, I would never leave someone inexperienced, untrained to do such intimate support.

Care I think was a natural career for me to choose, I liked listening and giving advice to people I met who were going through difficult times, I liked babysitting, I enjoyed just helping I felt I was achieving something each time I was able to help.

Once I completed school I went to college, I was interviewed for the course ‘Preliminary Certificate in Social Care’ the tutor a glamorous lady asked me what I wanted to do and at that moment I said ‘until I do the course I don’t think I fully know’. Mum had come with me and she said to my mum ‘that was one of the most grown up answers I’ve heard’.

I went through 2 years at college (interesting time) completed GCSE and gained some good grades. I knew then I still wanted to try to become a social carer. I applied for a number of jobs in all different areas (none of them near home). I eventually got a job at a company in Cambridge working with people with Learning difficulties. It was the first step in a career that now spans 30 years. Care is a career it really is and its worth doing.

My career in care has been interesting, colourful, noisy, hard, scary, sad but mainly has been my choice it has been my passion. I want more people to know that it’s one of the best but hardest jobs you can do. It’s not valued like it should be and certainly the pay is not the best but its a career it really is. I would still choose this career all over again.

My journey to where I am now:

Support worker

Senior support worker

Deputy manager

Registered Manager

Trainer Assessor

Regional Manager of Training provider

To Self Employed in House Trainer (this was my goal and I have been lucky to achieve). 

So I will continue to try and blog about care, my family, my dad (AKA Grumpy). I will continue to highlight the good that is out there within care. I will also share when there is not so good care but will hopefully remind people that we can make it good.

Its a quick blog today to try to get myself back to it. I had 5 draft blogs that I have deleted that never came to the page. I now have added 2 more drafts but luckily today I have at least published one. If you are reading this please comment, share, add what you believe care means to you. Most of all if your reading this and you are thinking of a career and have the attributes to be part of care then feel free to check out some of the links.

 

Staffing in Social Care (the future)

Recruitment and retention within Social care.

All of us who work in social care know that there is major issues of recruitment and retention of staff.  Which will have a knock on affect to people that are vulnerable being able to access good quality care. I have to say I am concerned. As an individual I have worked within the care field since I was 18 so for 29 years this has been my career.

However, when I was a manager within a learning disability supported living home and it was never overly difficult to employ in fact I remember interviewing a number of people for a role. Which meant I could make an informed choice of who suited the service best. It seems to have changed, I asked one of my level 5 learners the other day how do they choose between people when interviewing and the reply was ‘never had to as not had more then one person come for the job’. I asked about why this is and she said that they do not get an influx of applications and therefore not many for interviews.

I am concerned that if we do not promote care as a career choice we are going to be in a situation where we either start employing people that are not suitable or we are in a crisis mode.

I can honestly say care does consume my life, I think and discuss care regularly (sometimes I am very one-sided ). I check out the up and coming ideas from people taking vulnerable people into their own homes (jury is out on this), using technology to alleviate need to go into care home or to reduce the work for care workers. I understand use of  technology and how it support mobility safety and sensory loss but reducing work load on carers not so sure. However, its something we are now having to look at, alternatives requiring care from a provider, checking out if a pieces of equipment can do it for us. Technology however, should never remove the need to see a person and to have social contact.

I am going to keep looking into staffing in social care and see what resources are out there, I am going to look at how some companies manage great staff retention and others don’t. I think we need to know look at how we are going to get moving on the next generation of care workers.

So watch this space I will continue to check things that are going on and share with you. Please feel free to check out the links as these are some places I have already put up information on.

 

 

 

 

Brainstorming can I do Alone? (just a quickie)

Brainstorming? Does it work?

Process for generating creative ideas and solutions through intensive discussion and processing information that is within your mind. Normally group participation but the question is can you then not do brainstorming alone?

Well I am Attention to Care at the moment it is just me and its my business that I am nurturing and trying to grow so its down to me and my mind to brainstorm. So I have been brainstorming (well that’s what I am calling it) I have encouraged myself to think aloud and suggest as many ideas as possible, no matter seemingly how outlandish or bizarre. Don’t get me wrong as I am doing alone there would be no challenges and disagreements but there is in my own thoughts. I am using the sticky note method laid on my mini desk just words and ideas including things to do. As you can see there are many things that need to be thought about. It got me thinking doing this and how others may generate their ideas if they are the business if it is just you.


Attention to Care is a business to train care staff at all levels and its about ensuring I meet the needs of each service in a unique way but what I need to do is get the name out there hence my brainstorming session all alone.

So to clarify this blog today is to try to find out what people do when they are in business alone to generate and analyse their ideas. Also, is Brainstorming only good as a group. Come on and tell me what you do please, I need inspiration and need to know how to get the ideas out and in a way that can be monitored.

 

 

 

Career in Care

Been discussing about how to get people to choose care as a career. There is nationally an issue with recruitment and staff retention in Care. I feel we need to promote Care as a career choice but how to do that?

Long gone are the times when care workers did it to top up income into a home. Most carers I believe are the bread winners in the home or shared bread winners so sadly money has to be something that comes into it. I know lots will say it’s not about the money but it is if it’s your only income. Care work is still not paid to the level is should be. Yet we ask people to care for the most vulnerable people in society. I get money is not the only issue, good training/induction and feeling valued is as important. What are your thoughts on this how can we get 18 olds to choose this as a career which is what I choose actually at 16.

I was lucky enough to speak to one of my Level 5 Adult management learners yesterday and we spoke about recruitment and retention. She said she focused on getting the recruitment right she encourages them for taster days to see if they get the feel for it and she is the one as the manager who shows them. She also said her retention rate is because she promotes a positive culture within her team by empowering them to have ideas and to be part of the sucesses. I really felt she had found a way to work that will ensure her team feel valued but also knew when things weren’t going so well that she would deal immediately and ensure she reviews approaches.

Without a doubt its should be a choice to do not just because ‘IT FITS’ (I have heard this reason so many times), we need to value it as a positive career choice. I have been within care 29 years, I chose to do this as a career when planning what I wished to do at college. I knew that this was the career I wanted. There is far to much push towards Academic subjects. In general people are pushed to do care at school because they can’t do other subjects due to level but should this not be an option for all and seen the same as choosing science. There has to be away of showing care is a valued career. Health and Social care at school is an after thought its not a push as a main subject this has to change.

So please feel free to share your thoughts on care and getting people to choose as a career.
Working together to empower and value care work.

Colour and sounds of working in care Part 2

Part 2

I could go on and on about being a care worker, which I was for 20+ years I could use lots of  language that may upset my potential customers. So, I am going to try not to swear to much but apologies if one drops in now again.

Care is still what drives me to do what I do. I hope to ensure who I meet will be great at supporting people who are classed as vulnerable and require care. We should share our experiences it’s an amazing but bloody hard job. It’s not valued as much as it should be, and it needs to be. I hear so often about poor staff retention and not being able to fill positions there has to be a reason for this and its time to do some work on finding out why.

I was a young 18-year-old when I first moved to Cambridge on my own for a job in social care. It was my ambition to work in care from when I was 14 and so I went to college for 2 years and then got my first care job in Cambridge. I remember the interview and there were quite a few candidates but was so pleased when I go the job. I moved from home on my own and started my career in care. Part one tells you about my experiences of the first day.

I loved it even though it was so time consuming. I found myself just going in and getting on with empowering the people I supported. I would ensure they knew I was there to support and enable at times with some interesting and noisy outcomes. I wouldn’t say it was all fun there were moment when I was younger where I struggled with my own ability to speak up and stand up for people.

I made a choice at 20 to have children and left the company for 5 years going back a very different person. I had grown as an individual and seemed more able to speak up and I did which meant I was able to be brave enough to speak up about a poor manager. That changed the lives of the people I was supporting in such a positive way but had a positive effect on me also.

I have had the honour of supporting people who have learning disabilities to develop and achieve independence as many levels and I value my input and the input that the people have had that I worked with over the years. I was lucky enough to work for a company that had many supported living homes on one site within a small village. we were a tight knit team and would ensure that there was full social inclusion both between the support living homes and the local community.

The growth in the people I supported is what drove me to continue and to then go onto become a Senior to deputy manager to a registered manager. I saw every level as a step to my ambition of being a manager that could make a difference. I had an amazing team of young and older people who were committed to providing a support service that was focused on people being a valued member of the community. We did that, we did somethings that were new and never achieved before. We sometimes think we can support people to the end of life, but this is not always the case, if someone reaches 65 and still in supported living at one point they would have been transferred to the ‘older persons team and potentially moved to an elderly residential home. Which was not in my opinion the best option. So, we worked hard to ensure the people we supported had a home for life. I had a great team to work with. We changed the registration and ensured we had the staffing levels and equipment to ensure we could meet the needs. So, we did it we ensure that if someone was unwell and at end of life we enabled them to stay and die in their own home.  I have to say that being with the persons family and support them was very valuable. I was able to see someone be settled with loved ones around them. I remember on person we supported and being with the family after he died and the family saying ‘mother always said he would be a tall man in death’ the person we supported had scoleosis but when he died his family found comfort in seeing him that way.  It was one of my best achievements in my career and will always stay with me.

All these journeys that we go through are as important as each other.  (think I might be waffling). As carers/trainers/managers etc we have an impact in all we do so for those days that are hard look back and remember the good ones.

So now that I am training I use all the experience I have had. All the noises and colours of living to ensure the training is interesting and honest. Training for me is about reality of life and living well with the support of people who want to enable you.

Simple.

Welcome to Pull Up a Chair and Lets Talk Care

As I have worked within the Care sector for over 20 years I feel there is a need to have a place to chat about the things that happen within care and how we can smile about them at the end of the day. Whether you are a full time carer of a family member or a healthcare working within companies this place here right now is a place of positives and honesty of what it can be like out there in the care world. Its about sharing snippets of humour, to share support networks that are out there and to share knowledge.

Ultimately I would like it to be a place to show care in a positive light.11407293_1610030399236995_901733959132680691_n