Attention to Care the Aim

Morning everyone, another week in the life of Attention to Care.  After posting about recruitment and retention of staff within care I decided to just write a little more about Attention to Care and what my aim is.

Attention to care as I mentioned in previous post is my own company which is not LTD at this point in time I am just a sole trader. I set it up as I lost a little faith in being employed by others. I felt I lacked control in my life and I was losing who I was, which then meant I lost a little of what I was aiming to achieve. Care has been my life since I was 16 I went to college and did a qualification called Preliminary Certificate in Social Care. It was a good course that then gained me a job within Cambridgeshire Mencap where I worked on and off for 23 years. I then as previously explained went on to Assessing and training. I felt the needed to try and give others the opportunity to learn and develop to then progress. (sorry digressing)

I worked for a number of years with 2 large training providers and learnt a lot but also learnt that there is a push for bums on seats not on quality. Sadly this is true and the fact that we talk about individual learning as far as my experience was there was not individual learning just generic. I ended up having a full break for 6 months and then went to a college (not the best decision) realising that it was really not for me I need a new challenge so luckily I kept in touch with a colleague (friend) and he got me some freelance work as an assessor. 2 years later still dabble in assessing have now about 9 learners. However, my main goal is to build the training in house at care companies which I am loving. I can show my passion and be honest with people about care and all its wonderful colours and sounds.

Attention to Care was set up last year and the aim of Attention to Care is to train in care companies but also to use Facebook to promote care in general. To give care a face, a visibility, a value. I do not wear rose coloured spectacles I know the reality within care and know when things go wrong they can go gravely wrong. However, I know how great care can be across all companies. I can meet people who are amazing, who value people who promote fully the 6 C’s (care, compassion, commitment, courage, communication and competency) people that wants to make some difference whether that is leaving a person with a smile after they have supported them or supported someone to be independent.

So if we commence sharing the good stories and valuing the care staff and management then I am sure we can commencing fixing a system that seems a little broken at the moment. If I can be part of that fix then the aim of Attention to Care will have been fulfilled. Its not a lot to ask that we look at care and what people do on a daily basis to support our most vulnerable in society. If we look at the value it has for those that are being cared for then we can see how vital it is to do something to make it what it needs to be. Care needs to have a value, it needs to be about a career choice it needs to be a first choice in options for our children (not a throw away subject).

So the more I spout off , communicate and just generally speak up then hopefully someone will read and help me with the aim then share and like. That’s the aim to show care as something worthwhile.

So if like a soap box, bandwagon or just generally like sound of own voice (Like me) then please read, like, comment and share. Join a community to value care.

 

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January is Over

Well what has January done for us lately? Well, business was good and looks like its taking us into February positively.

However, Grumpy saga’s still continue (reminder grumpy is my father) he has had 3 admissions to the hospital and another 3 discharge letters that are unhelpful, not clear and sadly the last one not factual. How is it someone goes into hospital for one thing and comes out with something else and really not seeming any better well in fact potentially worse? With the discharge letter leaving out vital information for the GP.

This time for my mother the experiene was distressing with a Doctor shouting at her and a Nurse (head nurse I believe) being rude, snappy and unhelful to my mother unless oddly if others were there. With the lack of understanding within Dementia and the need for my mother to be there to help so as my father does not get distressed. I don’t understand this and I clearly did not see any understanding of his needs both physically and emotionally.  What fustrates me is we have completed a THIS IS ME write up to tell them about how he is, his history, his needs, his capabilities but I am not even sure they bothered reading it.

Of course on looking at the CQC report I am not surprised the hospital is inadequate and the fact that it took me to tell them to place a fluid chart in place before they did.

So why am I writing this and not naming and shaming well thats because my mother would not like that as she is very much appreciative of the NHS and of the hard work some do but also there is no point as it seems not even CQC have responded to a complaint  I put in. I am therefore writing it for me. I am writing to just show that we need to try to speak up get a voice and say no to poor practice, poor empathy from people who should know better. I am writing because I want to know when Grumpy has to go back in that I know he is having the best care they can possibly give and that they consider my mother and emotional wellbeing.
What this hospital lack or at least now 2 of the 3 wards my father was on are the 6c’s which are:

Care

Compassion

Competence

Courage

Communication

Comittment 

These a key principles not hard, nothing you need to be taught really, things that we should expect and things I remind people of when I do in house training.

So where are we now with grumpy, well he is home. mother is managing and is doing as always and amazing job. Best put that she would do better if the council came and got a bed that has been stood in her garden for nearly 2 months. 

Mother his helped by some (what should I call?)  gentle jibes through the facebook group Grumpy’s groupies. It have got worse by the way with the content to bad that I can not screenshot much of it. This group continues to do its job of light relief and offloading. Its important to know when you need to be serious and when you can just show how nuts you are as that is what this group is about. ‘Its not all about Grumpy’. It has to be about our mum, our grandma it has to be to ensure she is kept up beat in times of adversity.

So bravely I share some of the content.

As you can see its so wrong but for my mother it is so right its her place and she gains so much as do we. Try it. Caring is hard butcan be made easier with the right support and right dose of nuttiness.

 

Hey feel free to share you groups. Smiling and laughing is important. Take care of each other, speak up and be the persons voice and know your rights.

Colours and sounds of a Care worker :)

PART 1 (not sure there is a part 2)

It came into my head tonight that there must be a tail or two that care workers could tell us that will shed light on the fun it can be to be a carer. Yes it’s a serious job (I am well aware), but if like me, there has been some funny/amusing/amazing/extraordinary experiences that within care then maybe we should share. It’s just a thought. Of course no identifiable information that would break ‘data protection’ or ‘confidentiality’ but stories that may bring a wry smile to your face or did bring a rye smile maybe even a loud laugh.

My first day as a support worker (18 just left home) gave me a shock, having a lady ask me outright if I had a Fanny and the proceeded to say I have ‘see’. Oh and yes she showed me. How I managed to be brave enough to stay I do not know but I did. It still brings a wry smile to me face when I think of her that first moment.

Not long after this I was told I would need to practice ducking and I just laughed at that comment not understanding the real implications until, a glass and a table came across the room then I realised ducking was a skill I mastered very quickly. I found myself drawn to the services users who everyone seemed to want to avoid as they were deemed as ‘challenging’ and they were but finding out about the person and learning the triggers and reasons behind the frustration helped enormously.  So I would watch and observe and move very quickly when another support worker went in feet first with no thought for the persons feelings. They soon learnt to duck. Sadly 28 years ago there was not  much training or clear understanding. However, I now enjoy being able to share my knowledge in supporting positive behaviours.

If you could see care in colour then below is what it would be, unique, bright and sometimes explosive. It’s all the colours of  the rainbow and more.

colour-splash-1

 

If you heard it in a sound then it would be all the chords, notes you can think of going of at once.

sound

So what I ask is that you focus on these stories of joy, amusement, uniqueness and inclusion and share them with respect. Remember on the harder days it’s going to be a better day soon. Think of the colours, think of the sounds and then remember your going home you are just there for a moment in some of the people’s lives so make that moment mean something. Make that time be colourful, make the smile as bright as you can and focus on what matters.

Please feel free to share your stories, please feel free to ask advice and feel free to be unique. YOU ALL MATTER 🙂

Care and what does is mean?

Care Definition:

The provision of what is necessary for the health, welfare, maintenance, and protection of someone or something:the care of the elderly, the child is in the care of her grandparents healthcare

 

For me care is about enabling, supporting, reassuring and protecting people. I know there are lots of amazing carers out there who do a tireless job (some not even seeing it as a job).

My mother cares for my father she puts all her energy and love into ensuring they have a good life together enabling and supporting him to enjoy every aspect of life by making their time together full of experiences.She values every moment she has and never ever looks back.

I have 2 friends who care for their boys who have difficulties and do it with warm hearts and open minds, not expecting the world to see them  but I see them both, their time is filled with caring for these boys who need their full attention but never do they regret being there for them or regret having them just as they are.

Me well my job was to care, within the care sector supporting individuals with Learning disabilities to fulfil what they needed or wanted within their lives, not always positive moments (at times a little shocking) but mainly moments that will stay with me, moments of achievement and rewards, moments of sadness and joy, moments that would make your hair curl but never ever did I regret my choice of career. I actually used to love my job even though it was full on and there was a lot of battles that I tried to fight on their behalf (some we won as a team).  What I worry about is that now in the job I do I don’t see many people who have the same ethos or compassion about supporting people out there who are vulnerable, yes there are some who are out there who love their job and doing amazingly but surely this should not be a few it should be most.

So I ask you what is care to you and how can we nurture new carers to give the BEST they can to people who need our BEST. Is it about qualification as I don’t think it is.

 

Back to the basics of Talking about care

Care is not a cool subject to discuss it seems, in the public eye or in their ears as they seem to just hear about the poor care that goes on out there. I am aware that some care homes are not up to standards and some employers have a lot to learn but the on the ground level carers who chose to do this job are being devalued.

We have to see social care as important as clinical care. Just because the care workers or carers may not have a degree or doctorate or a nursing qualification does not mean they are less important or valuable. Until the government value the work people do care will always have bad press or be seen as a job people fall into (I remember someone saying anyone can do OMG no not true) . I get that people think its a job that fits please do not go into care work because it just fits. We need compassion, passion, confidence, nurturing and empathy attributes to enable the people that are vulnerable to be supported in everyday life, whether that is at the start of life or and the end of life.

I have had the honour of supporting people within care, some at the start of finding their independence and others at the most vulnerable times of their life’s. I look back and some of the things we changed over the years to ensure the people we supported had a voice is remarkable and I believe continues in many care providers (we just don’t sing our own praises).

Many of these carers, care workers are getting minimum pay to care for all our loved ones or to care for us in the future. I ask you what price can be put on that. There has to be some sliding scale and in care there must be a different minimum wage surely.

I have just seen a post on another site I am a member of and its made me think about the lonely world at time when you are caring for a family member and how isolating it can be. I hope this lady does not mind but she noted in her post that she felt invisible within her life and that she is ‘just a carer’. I would like to say ‘just a carer’ is really not a title I like, the just bit is an injustice and I am telling you out there that anyone who is a carer the word just should never be used ahead of the word. You are a carer which I would title as a very important person who enables, encourages, guides, supports, loves, cares, fights, communicates and stands out in a crowd for the person you care for. A lot of the time you are selfless and forget about you so I am telling you in a very nice tone, we do not forget you, we see you and we hear you. Never ever feel isolated or invisible as we are grateful for the work you tirelessly do and at times it must be terrifying of what your day will bring but all I can say is hold on to your strength that you most certainly have and remember you will get through this and there will be the light and the hope.

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Dementia and helping children to understand.

Just felt the need to share this great book that may support people who have children who are trying to understand what is happening to a grandparent or parent, friends etc.

It’s worth a look and certainly worth talking to children before they have to deal with anyone they know who may have Dementia.

http://www.carehome.co.uk/news/article.cfm/id/1570270/childrens-book-tells-story-lovely-old-lion-with-alzheimers

Community spirit is alive and kicking out there!

Today 3 of my family members had a lucky escape from a fire that ended up destroying all their belongings. My Niece and her 2 boys (2 years and 4 months), were alerted by the smoke alarm and safely got out of the house.

Sadly their belongs were not lucky and everything they own has be destroyed from baby bottles to beds to children’s toys. My mother has now posted the news article with a request for help on Facebook to find some essential items to get them through the next days or so. Amazingly she is wading through many responses of people wanting to help and giving donations of nappies, clothes a cot, offers of everyday items. It really shows that community spirit is out there and these are just ordinary people (some with not a lot themselves) wanting to help. I am so grateful and heart-warmed at all the kindness. My mother is doing an amazing job of sorting out collection and saying thanks. Well done BRIGG and surrounding areas for being a fabulous community. I live further away and feel comforted that you are supporting my family.

http://www.scunthorpetelegraph.co.uk/BREAKING-Firefighters-called-house-blaze/story-27464531-detail/story.html